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Shipping & Delivery Policy
1. Shipping Processing Time
All orders will be processed within 1–2 business days after payment confirmation. Orders on weekends and holidays will be processed on the next working day.
2. Shipping Time
Standard shipping takes 7–15 business days for delivery. Remote areas may require 15–20 business days due to logistics delays. The specific delivery time is subject to the actual logistics situation.
3. Shipping Fees
Shipping fees are calculated according to the product weight, size and delivery destination. Free shipping activities will be announced on the official website from time to time.
4. Order Tracking
After the order is shipped, we will send the tracking number to your registered email. You can check the logistics status in real time through the official logistics platform.
5. Customs and Tariffs
For international orders, any local customs duties, taxes and handling fees incurred during transportation shall be borne by the customer. We will not bear any additional fees generated by customs clearance.
6. Shipping Exceptions
In case of delayed delivery caused by force majeure (weather, logistics suspension, customs inspection, etc.), we will actively follow up and notify customers of the latest progress, but will not bear compensation liability for non-human factors.